Returns cannot be considered on any items that have been cut or processed in any way. Where possible we would advise you to order a sample of your chosen fabric in advance of placing your order. The company only accepts claims by you that are based on a defect in quality or condition of a product or its failure to correspond with the description given in this online shop. Any such claim must be notified to the company within 7 days of purchase. In the event that a fault is accepted by the company the product will be replaced free of charge, subject to availability and provided the product has been returned in the same condition as sent and reasonably packed within 7 days. This does not affect your statutory rights.